Course Access & Delivery Policy

Course Enrollment Processing

At our art education platform, we are committed to providing students with a smooth and timely learning experience.

After completing your course purchase, your enrollment will typically be processed automatically or within a short period after successful payment.

Please review your course selection carefully before completing your purchase, as changes to enrollment may not always be possible once access has been granted.

During promotional periods, holidays, or periods of high enrollment volume, course access processing times may be slightly delayed.

Course Access Confirmation

Once your enrollment has been successfully processed, you will receive a confirmation email sent to the email address provided during registration or checkout.

This confirmation may include:

• Course access instructions;

• Login information or account details;

• Information about your purchased classes;

• Additional learning materials, if applicable.

If you do not receive your course access information within the expected timeframe, please contact our customer support team.

Course Delivery

Our courses are delivered through digital platforms, online learning systems, or other educational methods provided by our school.

Access to course content may include:

• Video lessons;

• Learning materials;

• Practice exercises;

• Class schedules;

• Instructor guidance;

• Other educational resources.

Course availability and access duration may vary depending on the specific course purchased.

Student Responsibility

Students are responsible for:

• Providing accurate registration and contact information;

• Maintaining the security of their account information;

• Ensuring they have the required equipment and internet access to participate in online courses;

• Using course materials only for personal learning purposes.

We are not responsible for issues caused by incorrect account information, lost login credentials, internet problems, device failures, or circumstances beyond our reasonable control.

Course Changes & Cancellations

If you need assistance with your enrollment, please contact us as soon as possible.

Because course access may be provided immediately after purchase, changes or cancellations may not always be available after access has been granted.

Please review our Refund Policy for information regarding refunds, cancellations, and eligibility requirements.

Digital Content & Course Materials

All course materials, including videos, images, lesson plans, documents, and instructional content, are protected by intellectual property laws.

Students may use course materials only for personal educational purposes. Copying, sharing, distributing, recording, reselling, or reproducing course content without permission is prohibited.

Contact Information

If you have any questions regarding this Course Access & Delivery Policy or your enrollment, please contact us.